Privacy Policy

1. Who we are

Custom Coachella Fence (https://www.coachellafence.com) is a fence contractor based in Coachella, California. This privacy policy explains what information we collect through this website and how we use it. If you have any questions, you can reach us at estimates@coachellafence.com or by calling (442) 285-0532.

2. Information we collect

We collect information only when you voluntarily provide it. This occurs when you:

• Submit a contact or estimate request form (name, phone number, email address, property address, and project details you choose to share).
• Call or email us directly (we may retain a record of the conversation to follow up on your request).

Our contact form is hosted by Tally.so, a third-party form service. When you submit the form, your data is transmitted to and stored by Tally. Tally's privacy policy is available at tally.so/help/privacy-policy.

We may also collect standard server log data (IP addresses, browser type, pages visited, referral URLs) through our web hosting provider and analytics tools. This data is used in aggregate to understand how visitors use our site and is not associated with your personal identity.

3. How we use your information

We use the information you provide to:

• Respond to your inquiry and schedule an on-site estimate.
• Communicate with you about your project.
• Follow up after a completed project if we need to address any concerns.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies and analytics

This website may use cookies or similar tracking technologies provided by analytics services (such as Google Analytics) to help us understand site traffic. These tools collect anonymized data such as pages visited and time on site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Data retention

We retain contact form submissions and correspondence for as long as reasonably necessary to manage your project and fulfill any legal obligations. If you would like us to delete your information, please contact us at estimates@coachellafence.com.

6. Your rights (California residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) may give you certain rights regarding your personal information, including the right to know what personal information we have collected and the right to request deletion. To exercise these rights, contact us at estimates@coachellafence.com.

7. Third-party links

Our website may contain links to third-party websites (such as our Google Business Profile or social media pages). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact us

If you have questions or concerns about this policy, please contact us: